by SignalFactory · December 19, 2019 | 08:44:39 UTC
is suspending FedEx amid a slip in delivery performance.
notified its third-party sellers that, for now, they won’t be able to ship
Prime packages via FedEx’s ground delivery network, according to The Wall
Major Prime Carriers Experienced A Performance Drop During Cyber Week
e-commerce behemoth cites FedEx’s lackluster performance during this peak
holiday season as the reason for the temporary ban, which will last until
FedEx’s delivery performance improves. In the meantime, Amazon sellers can
still use FedEx’s ground service for non-Prime packages and the logistics
company’s premium Express service for Prime packages.
delivered just 90% of packages on time during Cyber Week in 2019, down from 99%
during Thanksgiving week, per ShipMatrix data cited by the Journal. This
decline in performance can be attributed to several factors, including record
package volumes and severe winter weather. Amazon’s own performance slipped in
the same time frame from making 98% of deliveries on time during Thanksgiving
week to 94% during Cyber Week, though Amazon disputes these numbers.
*Other competitors in the logistics market, like UPS, have been
put on notice, as the suspension indicates Amazon’s ability to increasingly
rely on its own network. Amazon’s willingness to suspend FedEx during peak
season indicates the company has increasing confidence in its own network as it
handles more of its own packages. Amazon has gradually been building up its
logistics network, which now handles around 50% of US shipments from its
e-commerce platform, up from 20% in 2018, according to Morgan Stanley.
Suspending FedEx’s ground service from Prime could help speed Amazon’s growth
in the logistics space, threatening the business of legacy logistics providers
currently working with third-party Prime sellers.
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